We will never sell your data or collect/keep unnecessary data.
Rest assured, we never sell your data or gather unnecessary information.
Definitions and Interpretation
|Data||collectively all information that you submit to ALG ID Cards Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;|
|Cookies||a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);|
|Data Protection Laws||any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;|
|GDPR||the UK General Data Protection Regulation;|
|ALG ID Cards Ltd, ALG ID Cards, |
we, our or us
|ALG ID Cards Ltd, a company incorporated in England and Wales with registered number 11366779 whose registered office is at Unit 14 – Capital Business Centre, 22 Carlton Road, London, CR2 0BS;|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;|
|User or you||any third party that accesses the Website and is not either (i) employed by ALG ID Cards Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to ALG ID Cards Ltd and accessing the Website in connection with the provision of such services; and|
|Website||the website that you are currently using, https://www.algidcards.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- interpret the term “including” as meaning “including without limitation”;
- reference to any statutory provision includes any modification or amendment of it;
In this policy, words fit both singular & plural, “including” implies “without limitation,” legal terms are up-to-date & headings serve as guides.
- For purposes of the applicable Data Protection Laws, ALG ID Cards is the “data controller”. This implies that ALG ID Cards decides the purposes and methods for processing your Data.
This policy covers only ALG ID Cards and its users, not external or social media sites.
As the “data controller,” ALG ID Cards determines how and why your data is processed.
- We may collect the following Data, which includes personal Data, from you:
- contact Information such as email addresses and telephone numbers;
- IP address (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
- customers purchasing items with are subject to NHS verification can provide their NHS email address or upload their NHS ID card at checkout;
We collect personal data, like your name and contact details, and also gather information about your device and browsing habits.
Additionally, for certain orders, we may need extra verification, such as NHS credentials.
How We Collect Data
- We collect Data through the following methods:
- data is given to us by you; and
- data is collected automatically.
We collect data in two ways: directly from you and automatically through your use of our website.
Data That You Provide to Us
- We will collect your Data in a number of ways, for example:
- when you contact us through the Website, by telephone, post, e-mail or through any other means;
- when you register with us and set up an account to receive our products/services;
- when you make payments to us, through this Website or otherwise;
- when you elect to receive marketing communications from us;
Data That Is Automatically Collected
- To the extent that you access the Website, we will collect your Data automatically, for example:
- we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
- we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
We automatically collect data about your visits, like IP address and how often you access and interact with the website, to improve it.
We collect your data through cookies, which are dependent on your browser settings.
Our Use of Data
- We may require any or all of the mentioned Data periodically to ensure the provision of the best possible service and experience when using our Website. Specifically, we may use Data for the following purposes:
- internal record keeping;
- improvement of our products / services;
- emailing you marketing materials if you’ve opted in, and sending transactional information like order confirmations and account updates.
- We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you find this unsatisfactory, you can exercise your right to object in certain situations (refer to the “Your rights” section below).
- For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out;
- For other forms of e-marketing, we need to secure your explicit consent. In other words, you must actively and affirmatively consent, such as by checking a tick box that we will provide.;
- If you’re unhappy with our marketing approach, you can withdraw your consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below;
- When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We utilise your data for record keeping, service improvement, and email communication.
Importantly, we send marketing emails only to those who’ve opted in or shown prior interest, with the option to opt out available.
Also, transactional emails, such as order updates, are integral to our services. Registering for our services implies agreement to this aspect of our contract.
Who We Share Data With
- We may share your Data with the following groups of people for the following reasons:
- third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
- third party payment providers who process payments made over the Website – to enable third party payment providers to process order payments and refunds;
We share your data with certain third parties: service providers who help us manage our website and payment providers for processing payments and refunds.
Keeping Data Secure
- We will use technical and organisational measures to safeguard your Data, for example:
- you access your account through a unique username and password that is assigned to you;
- our access to your data is on a need only basis. We maintain detailed logs and conduct audits for all access to your data;
- we store your Data across secure servers;
- we securely process your payments and store details of your payment methods on the servers of our payment processors, with your explicit consent. We do not store your payment details on our websites or servers;
- Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].
- If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. HM Government and leading businesses support Get Safe Online.
We protect your data using strong security measures like unique passwords for your account and storing data on secure servers.
We only process payment details securely and never store them on our servers.
- Even if we delete your Data, it may persist on backup or archival media (online or offline) for legal, tax or regulatory purposes.
Deleted data may remain on backups or archives for legal reasons.
- You have the following rights in relation to your Data:
- Right to access – the right to request:(i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. You can access the information we hold about you for free, unless we find your request to be “manifestly unfounded or excessive”. In cases where legal permissions allow, we may decline your request, and if we do so, we will provide you with the reasons for our decision.
- Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – the right to request that we move, copy or transfer your Data.
- Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
- To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].
- If you’re dissatisfied with how we handle your data complaint, you can escalate the issue to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). You can find the contact details for the ICO on their website at:
- It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
You have rights regarding your data with us. You can ask to see, change, or delete your data, and request we stop using it or move it elsewhere.
If you want to use these rights or have concerns, email us at [email protected]. If you’re unhappy with our response, you can contact the UK’s data protection authority, the Information Commissioner’s Office (ICO), through their website.
It’s important to keep your data current with us, so please inform us of any changes.
Transfers Outside the United Kingdom and European Economic Area
- We may store, process, and transfer data collected from you to countries outside of the UK and European Economic Area (EEA). This could happen, for instance, if our servers are located in a country outside the UK or EEA or if one of our service providers operates in a country outside the UK or EEA.
- We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, e.g. by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.
- To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This guarantees that third parties treat your Data in a manner consistent with Data Protection Laws.
Your data could be stored and processed in countries located outside of the UK and EEA.
We ensure compliance with data protection laws by using data transfer agreements with standard clauses from the European Commission for all international transfers.
Additionally, we make sure any third parties handling your data also follow these laws to keep your data secure.
Links to Other Websites
Our website may link to external sites not controlled by us, and we’re not responsible for their content.
Changes of Business Ownership and Control
- We may also disclose Data to a prospective purchaser of our business or any part of it.
- In the scenarios mentioned above, we will take measures to safeguard your privacy.
Additionally, we may share data with potential buyers, always taking steps to protect your privacy.
- All cookies utilised by this Website are used in compliance with the prevailing UK and EU Cookie Law.
- Prior to the Website placing Cookies on your computer, you will encounter a message bar requesting your consent to enable those Cookies that are not essential for our website to function properly. By giving your consent to the placing of Cookies, you are enabling ALG ID Cards to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
We will seek your consent for non-essential cookies, as they assist us in delivering improved service.
- Unless both parties mutually agree otherwise, any delay, action, or omission by a party in exercising any right or remedy will not be interpreted as a waiver of that specific right or remedy or any other.
- This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the courts in England and Wales.
If any portion of this policy is considered invalid, that specific part will be removed, while the remainder remains in effect. Not enforcing a right or remedy isn’t a waiver of it.
This policy is subject to English and Welsh law, and any disputes are within the jurisdiction of their courts.
You may contact ALG ID Cards Ltd by email at [email protected].
These updates will be displayed on the website, and your use of the website following these changes implies your agreement with the updated terms.
For any inquiries, you can email ALG ID Cards.